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Customer Support

 

We help organizations from diverse industries address customer service needs across various channels. From a credit card customer who would like to access his latest billing information to a car buyer who would like to check out her service schedule, we manage customer service seamlessly across various channels. These services are delivered across voice and non-voice media like e-mail and the web. This practice focuses on:

 

Customer support
Order management
Account support
Billing
Quotes
Renewals
Directory assistance
Order booking
Live chat support
Retention
Cancellation
Debt recovery